Last Updated: 1/04/2026
Welcome to urbanpurfume.com. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase on our website.
1. Information We Collect
We only collect information necessary to provide you with smooth and accurate service. This may include:
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Your full name
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Phone number
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Email address
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Billing or delivery address
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Details of the products you ordered
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Any information you voluntarily provide through feedback, forms, or communication
We do not collect unnecessary or sensitive personal data.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Confirm purchases and send notifications
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Improve website design, usability, and customer experience
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Respond to your inquiries and customer support requests
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Send promotional offers, updates, deals, or discount alerts
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Enhance website performance and track general usage
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Ensure smooth communication related to your order
We only use your information for the purposes stated above.
3. Promotional & Administrative Emails
By interacting with our site, you may receive:
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Promotional updates
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New arrivals
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Discount codes
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Sale announcements
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Order or account notifications
You can unsubscribe from promotional emails at any time.
4. Cookies & Tracking
We may use cookies and tracking tools to:
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Understand how visitors use our website
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Improve layout, design, and performance
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Personalize your browsing experience
You can disable cookies in your browser settings if you prefer.
5. Sharing of Information
We do not sell, trade, or share your personal information with third parties.
Your email address, phone number, and personal details are used only for communication and order-related purposes.
Third-party services (such as payment processors or delivery partners) may receive limited information only when required to fulfil your order.
6. Customer Support
Your personal details help us:
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Resolve order issues
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Assist with product selection
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Provide delivery updates
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Handle complaints or inquiries
We aim to deliver fast, smooth, and supportive service.
7. Voluntary Information
Any additional information you share voluntarily—such as feedback, reviews, or suggestions—helps us improve our products and services.
8. Data Security
We use industry-standard security methods to protect your data.
Although no online system is 100% secure, we implement strong measures to safeguard your information against unauthorized access, misuse, or disclosure.
9. Changes to This Policy
We may update this Privacy Policy whenever necessary. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, you can contact us at:
Email: urbanpurfume@gmail.com
Website: urbanpurfume.com